1. These terms
These terms govern your use of data supplied by CrierData, 82A James Carter Road, Mildenhall, IP28 7DE, United Kingdom.
They apply to everything we send you, including free samples. By requesting a sample or subscribing, you accept them. We record which version you accepted and when. If we change them we will tell you by email at least 14 days before the change takes effect for you, and you may cancel before then if you do not agree.
In these terms, "the Data" means any file, list, extract or report we supply, and anything you derive from it.
2. What we supply
A region-filtered list of properties compiled from the Energy Performance Certificate register published by MHCLG, delivered monthly by email as a data file with an accompanying summary and notice document, for the trade and region on your subscription.
The Data is property-level. It contains addresses and building characteristics. It does not contain owner names, contact details or ownership records, and we will not supply those to you under any circumstances.
3. Your subscription
3.1 Monthly, paid by card in advance, starting on the day you subscribe.
3.2 Cancel at any time through the customer portal or by emailing us. Cancellation takes effect at the end of the paid period. We do not pro-rate part months.
3.3 Prices may change on 30 days' notice. Where you subscribed on a founding price described as locked for a period, we will honour that period.
3.4 We may suspend or end your subscription immediately if you breach section 4 or 5, and we will not refund the current period if we do.
4. How you may use the Data
4.1 Permitted purpose. You may use the Data only to promote, market, plan, quote for or carry out energy efficiency improvement or assessment work at the properties listed, and to understand the current and potential energy efficiency of buildings in the sale and rental markets.
4.2 Address and postcode data. The address and postcode fields are supplied subject to a copyright and database right notice from Ordnance Survey and Royal Mail, included with every file we send. That notice sets out a defined list of permitted purposes. You must read it and you must keep within it. Any other use of the address data requires a licence direct from Ordnance Survey.
4.3 The notice travels with the data. If you share any part of the Data with anyone — colleagues, subcontractors, a CRM, a print supplier — you must include the notice document we supplied with it. This is a licence condition, not a formality.
4.4 No resale or redistribution. You must not sell, licence, sublicense, publish, share, upload to a public or third-party service, or otherwise make the Data available to anyone outside your own business. You must not use it to build a product, service, database or list that you supply to others.
4.5 Your own business only. The subscription covers one business. If you operate multiple trading entities, franchises or branches under separate ownership, each needs its own subscription.
4.6 No re-identification. You must not attempt to use the Data to identify, or to obtain the contact details of, the owner or occupier of any property, whether by combining it with other datasets, by commissioning a search, or otherwise.
If you obtain owner contact information independently and market to them, that is your processing on your own lawful basis and your own responsibility under section 5 — but you must not use our Data as the starting point for building such a list, and you must not describe any such list as derived from us.
4.7 Marketing conduct. Any marketing you carry out using the Data is yours. You are responsible for complying with the Privacy and Electronic Communications Regulations, the Mail Preference Service where applicable, and all consumer protection law.
4.8 Accuracy of claims. You must not state or imply that a property listed is in breach of any legal requirement, that its owner is committing an offence, or that its current rating is other than what its latest certificate records. An EPC records a property's condition at the date of assessment. Claims of this kind are inaccurate, and they expose both of us.
5. Data protection
5.1 The Data contains personal data. You become an independent data controller of it when you receive it. We are not your processor and you are not ours.
5.2 You are responsible for your own compliance with UK GDPR in respect of your use, including identifying your own lawful basis, meeting your own transparency obligations, and handling any request or complaint you receive.
5.3 Objections. Where a property owner objects to us, we add that property to a permanent suppression list and it will not appear in your future files.
If we notify you that a property must be suppressed, you must stop using it immediately, delete it from your systems and marketing lists, and not contact that property again — including from files you received before the notification. We aim to notify within five working days of honouring an objection.
5.4 You must tell us within 24 hours if you become aware of any unauthorised access to or disclosure of the Data.
6. Deletion when you leave
6.1 When your subscription ends you may keep and use files already received for 30 days, to finish work already in progress, subject to all of section 4.
6.2 After 30 days you must delete the Data from all systems, backups and marketing lists, and confirm in writing that you have done so if we ask.
6.3 You may keep records of work you actually carried out at a property, and any information you obtained independently. You may not keep the list.
6.4 Sections 4.4, 4.6, 5.3 and this section survive termination.
7. What we don't promise
7.1 The Data is compiled from a public register. We supply it as it stands in that register at the date stated in each file.
7.2 We do not warrant that it is current, complete or accurate. Specifically: tenure reflects the position at assessment and may have changed; a property may hold a registered MEES exemption; improvement work may already have been carried out; and recommendation data is absent for some certificates.
7.3 We make no promise about results. We do not warrant that any property will require work, will be contactable, will respond, or will become a customer. You are buying a compiled dataset, not leads, appointments or outcomes.
7.4 Every file states its caveats. Read them before you act on the file.
8. Liability
8.1 Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything that cannot lawfully be limited.
8.2 We are not liable for loss of profit, loss of business, loss of anticipated savings, wasted expenditure, or indirect or consequential loss.
8.3 Our total liability in any 12-month period is limited to the fees you paid us in that period.
8.4 You will indemnify us against claims, losses and costs arising from your breach of section 4 or 5, including any claim brought by a rights-holder or by a data subject in respect of your use.
8.5 These terms are a business-to-business contract. We do not supply to consumers.
9. General
9.1 These terms, the notice document supplied with each file, and our privacy notice, are the entire agreement between us.
9.2 You may not transfer your rights under these terms. We may transfer ours on notice, provided your rights are unaffected.
9.3 Nobody other than you and us has rights under these terms, except that Ordnance Survey and Royal Mail may enforce sections 4.2 and 4.3 directly.
9.4 Governed by the law of England and Wales, subject to the exclusive jurisdiction of its courts.
9.5 Questions: hello@crierdata.com. Data protection and objections: privacy@crierdata.com.